Privacy Policy

1. Introduction

Welcome to CoachIn. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you use our mobile application and tell you about your privacy rights.

2. Information We Collect

We collect and process the following types of information:

• Account Information: Name, email address, profile picture, and role (coach, student, or sports director)
• Profile Data: Years of experience, experience level, avatar selection
• Class Information: Class schedules, confirmations, payments, and attendance records
• Communication Data: Messages sent through our in-app chat system
• Device Information: Push notification tokens for sending class reminders

3. How We Use Your Information

We use your personal data for the following purposes:

• To create and manage your account
• To facilitate class scheduling and management
• To send notifications about upcoming classes and important updates
• To enable communication between coaches and students
• To process payments for classes and contracts
• To improve our services and user experience

4. Data Storage and Security

Your data is stored securely using Supabase, a secure cloud database service. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy.

5. Data Sharing

We do not sell your personal data. We only share your information:

• With other users in your organization (coaches, students, sports directors) as necessary for class management
• With service providers who assist in operating our app (e.g., Supabase for database hosting, Stripe for payments)
• When required by law or to protect our rights

6. Your Rights

Under data protection laws, you have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal data
• Withdrawal of Consent: Withdraw consent for data processing at any time

To exercise any of these rights, please contact us at the email address below.

7. Permissions

Our app requests the following permissions:

• Camera: To take profile photos
• Photo Library: To select profile pictures from your device
• Notifications: To send reminders about upcoming classes

You can revoke these permissions at any time through your device settings.

8. Children's Privacy

Our service is not directed to children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

9. International Data Transfers

Your data may be transferred to and stored on servers located outside your country. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

• Email: privacy@coachin.com
• Address: [Tu dirección de contacto]

12. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), we process your data based on the following legal grounds:

• Contract Performance: To provide our services as outlined in our terms
• Legitimate Interests: To improve and optimize our services
• Consent: Where you have given explicit consent for specific processing activities
• Legal Obligations: To comply with legal requirements